Lamp Cuisine operates this website for direct ordering, delivery, catering, order updates, and optional customer accounts. This policy explains the data we use and the choices available to you.
1. Information you provide
When you order or request catering, we may collect:
- your name, email address, and phone number;
- your delivery or event address and instructions;
- the dishes, options, notes, event details, and guest count you submit;
- the amounts charged, refunded, or disputed;
- messages you exchange with Lamp Cuisine about an order or event.
Guest checkout remains available. If you create an optional customer account, we also store your Clerk identity reference, verified email address, optional full name and phone number, saved delivery addresses and instructions, account status, and the orders or catering requests securely attached to that account. We do not attach historical orders merely because an email address matches.
2. Payment data
Stripe's Payment Element is embedded on the Lamp Cuisine checkout page. Stripe serves and handles the sensitive payment fields. Card numbers, expiry dates, and security codes do not reach our servers or database. We retain Stripe identifiers, amounts, and statuses needed to reconcile payments and refunds.
3. Addresses, routing, and driver location
When browser address suggestions are enabled, the address text you type is sent to Mapbox Search Box to return suggestions. The completed delivery address is sent to Mapbox to confirm the destination and calculate road distance. We keep the address, eligibility result, distance, and fee, but not the geocoded latitude and longitude on the order.
If you explicitly save an address to your account, Lamp Cuisine stores only the address fields, label, handoff preference, and instructions you entered. We do not store a Mapbox feature ID, coordinates, confidence result, or old delivery quote with that saved address. The route, delivery radius, availability, and fee are checked again for every order.
During an active delivery, the driver's app may share the driver's location while the app is open and only after the driver starts the run. Customer-facing coordinates are reduced in precision. Precise driver samples are deleted 24 hours after the delivery becomes final; delivery event history is retained.
4. Browser storage
The site uses cookies and browser storage needed for the cart, checkout intent, contact preferences, fulfillment preferences, and unfinished catering drafts. We do not use these stores for advertising. Remembered contact or fulfillment details can be cleared by the customer or expire under the application's retention rules. Card details are never stored there.
5. How we use information
We use customer information to:
- validate availability, pricing, tax, and delivery eligibility;
- prepare, deliver, support, reconcile, refund, and audit orders;
- review and quote catering requests;
- send transactional confirmations and status updates;
- prevent abuse and investigate payment or operational exceptions;
- provide account history and safe reorder when a customer signs in.
We do not sell customer data or use it for third-party advertising.
6. Service providers
| Provider | Information involved | Purpose |
|---|---|---|
| Stripe | Contact details, order total, and payment details entered in Stripe-controlled fields | Payment and refunds |
| Mapbox | Address-search text, completed delivery address, and routing request | Address suggestions and road-distance eligibility |
| Clerk | Verified email, session, and identity reference for optional customer accounts or staff access | Authentication |
| Resend | Email address and transactional message | Order and catering communications |
| Neon/PostgreSQL | Order, catering, account, payment, and audit records | Application database |
| Cloudflare R2 | Approved catalogue photographs | Menu media |
| Vercel | Application requests and operational logs | Hosting and delivery |
7. Retention
- Customer contact details, delivery addresses, and customer notes are redacted 180 days after an order becomes final, subject to an active dispute or legal retention requirement.
- Precise driver location samples are deleted 24 hours after a delivery becomes final.
- Short-lived checkout, quote, and access credentials expire and are removed or revoked under their application retention schedules.
- Payment, refund, tax, item, status, and audit records may be retained after personal details are redacted for financial, fraud-prevention, and legal recordkeeping.
- Closing a customer account disables sign-in and detaches retained order relationships under the applicable retention schedule. It also deletes saved addresses and clears the reusable account name and phone number.
- Account profile details and saved addresses remain until you change or remove them, close the account, or ask Lamp Cuisine to delete them, subject to legal retention requirements.
8. Your choices
You may request access, correction, or deletion of customer information by calling Lamp Cuisine at (404) 549-7005 or writing to 4855 Old National Hwy Ste D, College Park, GA 30337. We may ask for the order or catering request number and other information needed to verify the request. We retain information when required for payment, tax, dispute, fraud-prevention, or other legal purposes.
9. Children
The site is not directed to children under 13, and Lamp Cuisine does not knowingly collect their personal information.
10. Changes and contact
Material changes will be posted here with a new effective date. Contact Lamp Cuisine at (404) 549-7005 or 4855 Old National Hwy Ste D, College Park, GA 30337.